Thursday, September 25, 2008
I'm not sure I ever want to give another penny to a company that treats their customers that way.
Unless they figure out a way to let me download playable songs on my Wii. Then I will have to buy rockband 2.
Tuesday, September 23, 2008
Sunday, September 14, 2008
Frequently when I was doing support for the cell-phone company, customers would contact me regarding some major and vexing issue. My personal rule was that the difficulty in solving a problem was in inverse proportion to the size of it.
Massive problems usually have simple fixes. I knew them, I applied them.
Then the customer smelled competence, it was like blood in the water. They then presented me with some minor inconvenience which took hours to untangle.
If only I hadn't solved the original problem so easily, they wouldn't have wanted to bother with the second.
At my new job when this happens I get to say "one problem per incident", make a new trouble ticket and shove it in the queue for some other poor fool.
Sunday, September 7, 2008
I've wandered through other stores in the same chain looking for it (they're above others, shall we say), never had it. I wondered if someone had finally had the sense to remove them.
Went to the original location, a place which had seen many board games played, many cards hurled in anger or jest, and there it was.
And here it is, for your amusement, or to help cement your understanding of what a juvenile twit I am.
Saturday, September 6, 2008
Monday, September 1, 2008
The auctioneer across the street is still clinging to conciousness, I hear his amplified voice reverberating through the walls of the old mill across the street where he is no doubt also feeling very cold.
Here in this little town you've never heard of, things are mostly quiet. A generator is humming and grinding steadily to give them light, and my vending machine mocha is almost too hot for me still.
Nice, just now as I type this I heard Mr. Taylor thank his remaining audience. That means shortly they will wander out into the frigid night, drive back to their favored sleeping nooks, and the rest of this night shift will be still and calm.
- ▼ September (8)