Saturday, November 10, 2007

Did I say "week"??

I meant month...

Friday I had the first half of the day in training.. back when i was in a "call center" that would have been great.. No calls to take, maybe a bit of a queue to kill when i got back, but i still got breaks and time to relax.

No more... training was more intense than I ever had at the old place, and when I got back my customers all still needed to be helped... and my boss told me "Take care of the premium customers (they pay more for support), any anyone with a really long wait time, but mostly I need you to take as many new cases out of the level one queue as possible, and we'll deal with the fallout from this on Monday."

Joy of fricking joys.

I'm already up and gone..

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